{"id":13519,"date":"2025-07-31T12:17:50","date_gmt":"2025-07-31T10:17:50","guid":{"rendered":"https:\/\/www.inprosec.com\/?p=13519"},"modified":"2025-07-31T12:20:54","modified_gmt":"2025-07-31T10:20:54","slug":"custom-notification-in-sap-grc","status":"publish","type":"post","link":"https:\/\/www.inprosec.com\/en\/custom-notification-in-sap-grc\/","title":{"rendered":"Custom Notification in SAP\u00ae GRC"},"content":{"rendered":"

Once SAP\u00ae GRC is in place, getting to use these new tools could be challenging for the organizations, especially among approvers and end users unfamiliar with the new governance workflows. There is where notification plays a crucial role in simplifying interactions, improving clarity, and ensuring call-to-action messages are both understandable and effective.\u00a0<\/span><\/p>\n

SAP\u00ae<\/span> GRC use Business Communication Services (BCS) to trigger notifications based on defined events, such as submitting an access request or a change in approval status. These messages are then processed via SAPconnect, which determines the communication channel, typically email.<\/span><\/p>\n

SAP\u00ae provides a set of standard templates to support these notifications from day one.\u00a0<\/span><\/p>\n

However, administrators can adapt and create new templates directly within SAP\u00ae to better reflect the organization\u2019s language, compliance needs, and communication style.<\/span><\/p>\n

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Customization techniques<\/b><\/h2>\n

Notifications are stored in HTML format, enabling extensive customization options for adjustments to the layout, styling, and dynamic content, ensuring the delivery is clear, actionable, and visually appealing messages.\u00a0<\/span><\/p>\n

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Below, the customization techniques:\u00a0<\/span><\/p>\n

Background\u00a0<\/b><\/h3>\n

The ability to modify the background of email notifications. This can be accomplished by applying the background-color property within the <body> tag.\u00a0<\/span><\/p>\n

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This code sets a neutral gray background (#505050) to align the notification visually with the organization’s branding.<\/span><\/p>\n

Font\u00a0<\/b><\/h3>\n

Customizing text style ensures the content remains readable while adhering to branding guidelines. Key attributes that can be modified include:<\/span><\/p>\n